FAQ

How can I contact Mexx customer Service?

You can contact the Mexx customer service by email to online-shop@mexx.com

Which countries do you ship to?

We ship to all countries in the euro area: Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Portugal, Slovakia, Slovenia and Spain.

Can I find out my order status?

You can find your order status in your ccount pages. Please login in to your account and check the order status.

Will I receive the same product I see in the photo?

Yes, except when a particular item has been manufactured by a crafts process (bushing, greasing, waxing, aged effect, etc.,) which may therefore show minimal differences.

Will I receive all the items I ordered?

Yes, you will receive the entire order. However, in exceptional circumstances, an order may have to be wholly or partly declined even after you received the order confirmation.